customer service Latest about customer service Mediacom Promotes Jon Coscia, Jack Griffin By Mike Farrell published 30 August 22 Industry veterans become SVPs of customer care, finance units Business Hulu Hires Head of Viewer Experience Operations By Jeff Baumgartner last updated 7 September 20 Technology Merging CSPs: How to Retain Customers By Brendan O'Brien, Aria Systems published 2 June 17 MCN Guest Blog Dish Techs Add Samsung Washing Machine Repair to Repertoire By Jeff Baumgartner published 3 March 17 Technology Breaking the Stereotype: How Cable Companies Can Make Customers’ Lives Easier By Roger High, Fortegra published 22 March 17 MCN Guest Blog TWC Bringing Uber-Like Capability to ‘TechTracker’ By Jeff Baumgartner published 21 April 16 Technology Comcast Blames Recent Outage on ‘Hardware Issue’ By Jeff Baumgartner published 12 October 16 Technology Comcast to Open New ColoradoSupport Center By Jeff Baumgartner published 20 May 16 Technology Mediacom: ACSI Samples Distort By Mike Farrell published 6 June 16 Business NCTI Rebrands as It Launches New Training Platform By Jeff Baumgartner published 22 June 16 Technology 1 2 3 4 5 6 Archives NEXT TV NEWSLETTERThe smarter way to stay on top of the streaming and OTT industry. Sign up below.* To subscribe, you must consent to Future’s privacy policy. LATEST ARTICLES1B+C Hall of Fame Honors the Class of 20252B+C Hall of Fame Announces Its Class of 2025 3DirecTV Acquires Dish, Unifying Struggling Satellite Business 4Next Text: As DirecTV and Dish Try to Seize the Remains of the Day, Does It Even Matter?5Freeze Frame: B+C Hall of Fame 2024
Mediacom Promotes Jon Coscia, Jack Griffin By Mike Farrell published 30 August 22 Industry veterans become SVPs of customer care, finance units
Breaking the Stereotype: How Cable Companies Can Make Customers’ Lives Easier By Roger High, Fortegra published 22 March 17
