customer service Latest about customer service What to Do When Subs Call to Cancel By Jarred Brown, Applied Predictive Technologies published 6 September 17 MCN Guest Blog Altice USA Pitches Premium Service Products By Jeff Baumgartner published 15 June 17 Technology Cable Websites Take a Dive in Consumer Ranking By Leslie Jaye Goff published 30 June 15 Marketing Comcast Portal Vulnerabilities Exposed Again by Determined Online Security Expert By Daniel Frankel published 9 August 18 Technology Rutledge: Less Interaction Means Greater Satisfaction By Mike Farrell published 17 June 15 Marketing Humans Still Matter in Our App-Driven World By Scott Dutton, CSG International published 19 October 15 MCN Guest Blog Comcast Will Credit Subs Impacted by Recent Outage By Jeff Baumgartner published 17 February 16 Technology McCaskill Hammers MVPDs Over Customer Service, Fees By John Eggerton published 23 June 16 Marketing Dish Launches ‘My Tech’ By Jeff Baumgartner published 22 September 15 Technology Suddenlink Signs On Customer Call-Back Partner By Jeff Baumgartner published 28 April 15 Technology 1 2 3 4 5 6 Archives NEXT TV NEWSLETTERThe smarter way to stay on top of the streaming and OTT industry. Sign up below.* To subscribe, you must consent to Future’s privacy policy. LATEST ARTICLES1B+C Hall of Fame Honors the Class of 20252B+C Hall of Fame Announces Its Class of 2025 3DirecTV Acquires Dish, Unifying Struggling Satellite Business 4Next Text: As DirecTV and Dish Try to Seize the Remains of the Day, Does It Even Matter?5Freeze Frame: B+C Hall of Fame 2024
What to Do When Subs Call to Cancel By Jarred Brown, Applied Predictive Technologies published 6 September 17
Comcast Portal Vulnerabilities Exposed Again by Determined Online Security Expert By Daniel Frankel published 9 August 18
Humans Still Matter in Our App-Driven World By Scott Dutton, CSG International published 19 October 15
