customer service Mediacom Promotes Jon Coscia, Jack Griffin Industry veterans become SVPs of customer care, finance units Satisfy Subs With The Personal Touch Comcast Portal Vulnerabilities Exposed Again by Determined Online Security Expert Latest customer service Mediacom: ACSI Samples Distort By Mike Farrell published 6 June 16 Multichannel News Liberty Global VC Backs CallVU By Jeff Baumgartner published 1 June 16 Multichannel News Time Warner Cable Takes Control of Image, Credibility in New Ad Campaign By Kate Edwards, customer service consultant published 2 March 16 Multichannel News Striving for Satisfaction By Mike Farrell published 6 July 15 Multichannel News Texas Woman Awarded $230K in TWC RoboCall Judgment By Mike Farrell published 9 July 15 Multichannel News Rutledge: Less Interaction Means Greater Satisfaction By Mike Farrell published 17 June 15 Multichannel News Survey: Consumers Loathe Cable, Love Smartphones By Mike Farrell published 2 June 15 Multichannel News Altice USA Pitches Premium Service Products By Jeff Baumgartner published 15 June 17 Multichannel News Comcast Expands Bill Pay Options By Mike Farrell published 3 August 16 Multichannel News Dish Techs Add Samsung Washing Machine Repair to Repertoire By Jeff Baumgartner published 3 March 17 Multichannel News 1 2 3 4 5 6 Archives NEXT TV NEWSLETTERThe smarter way to stay on top of the streaming and OTT industry. Sign up below.* To subscribe, you must consent to Future’s privacy policy. LATEST ARTICLES1B+C Hall of Fame Announces Its Class of 2025 2DirecTV Acquires Dish, Unifying Struggling Satellite Business 3Next Text: As DirecTV and Dish Try to Seize the Remains of the Day, Does It Even Matter?4Freeze Frame: B+C Hall of Fame 20245E.W. Scripps Folding Scripps News, Eliminating 200 Jobs; Stock Jumps 15%
Time Warner Cable Takes Control of Image, Credibility in New Ad Campaign By Kate Edwards, customer service consultant published 2 March 16
