customer service Latest about customer service Striving for Satisfaction By Mike Farrell Published 6 July 15 Marketing Cable-Tec Expo: UEI Touts MSO Savings By MCN Staff Published 12 October 15 Technology Comcast Teams Up With UPS Stores By Jeff Baumgartner Published 30 October 14 Technology Texas Woman Awarded $230K in TWC RoboCall Judgment By Mike Farrell Published 9 July 15 Marketing Former Comcast Customer Files Suit By Mike Farrell Published 17 October 14 Distribution Survey: Consumers Loathe Cable, Love Smartphones By Mike Farrell Published 2 June 15 Technology WiFi Grows Beyond Cellular Shadow By K.C. Neel Published 20 October 14 Technology Comcast Expands Bill Pay Options By Mike Farrell Published 3 August 16 Business Glympse Powering Some Cable Tech-Tracking Apps By Jeff Baumgartner Published 14 December 16 Technology PwC: Consumers Will Pay More for Better Experience By Mike Farrell Published 27 March 18 Marketing 1 2 3 4 5 6 Archives NEXT TV NEWSLETTERThe smarter way to stay on top of the streaming and OTT industry. Sign up below.* To subscribe, you must consent to Future’s privacy policy. LATEST ARTICLES 1 B+C Hall of Fame Honors the Class of 2025 2 B+C Hall of Fame Announces Its Class of 2025 3 DirecTV Acquires Dish, Unifying Struggling Satellite Business 4 Next Text: As DirecTV and Dish Try to Seize the Remains of the Day, Does It Even Matter? 5 Freeze Frame: B+C Hall of Fame 2024