customer service Mediacom Promotes Jon Coscia, Jack Griffin Industry veterans become SVPs of customer care, finance units Satisfy Subs With The Personal Touch Comcast Portal Vulnerabilities Exposed Again by Determined Online Security Expert Latest customer service Comcast Teams Up With UPS Stores By Jeff Baumgartner published 30 October 14 Multichannel News TWC Bringing Uber-Like Capability to ‘TechTracker’ By Jeff Baumgartner published 21 April 16 Multichannel News Comcast Will Credit Subs Impacted by Recent Outage By Jeff Baumgartner published 17 February 16 Multichannel News Survey: Subs Would Switch One Day After Bad Service By Mike Farrell published 16 February 16 Multichannel News Cable-Tec Expo: UEI Touts MSO Savings By MCN Staff published 12 October 15 Multichannel News Dish Launches ‘My Tech’ By Jeff Baumgartner published 22 September 15 Multichannel News Comcast Bolsters Customer Care Leadership In Chicago Region By MCN Staff published 23 January 15 Multichannel News Former Comcast Customer Files Suit By Mike Farrell published 17 October 14 Multichannel News Suddenlink Signs On Customer Call-Back Partner By Jeff Baumgartner published 28 April 15 Multichannel News Comcast to Open New ColoradoSupport Center By Jeff Baumgartner published 20 May 16 Multichannel News 1 2 3 4 5 6 Archives NEXT TV NEWSLETTERThe smarter way to stay on top of the streaming and OTT industry. Sign up below.* To subscribe, you must consent to Future’s privacy policy. LATEST ARTICLES1B+C Hall of Fame Announces Its Class of 2025 2DirecTV Acquires Dish, Unifying Struggling Satellite Business 3Next Text: As DirecTV and Dish Try to Seize the Remains of the Day, Does It Even Matter?4Freeze Frame: B+C Hall of Fame 20245E.W. Scripps Folding Scripps News, Eliminating 200 Jobs; Stock Jumps 15%
