customer service Latest about customer service Striving for Satisfaction By Mike Farrell published 6 July 15 Marketing Cable-Tec Expo: UEI Touts MSO Savings By MCN Staff published 12 October 15 Technology Comcast Teams Up With UPS Stores By Jeff Baumgartner published 30 October 14 Technology Texas Woman Awarded $230K in TWC RoboCall Judgment By Mike Farrell published 9 July 15 Marketing Former Comcast Customer Files Suit By Mike Farrell published 17 October 14 Distribution Survey: Consumers Loathe Cable, Love Smartphones By Mike Farrell published 2 June 15 Technology WiFi Grows Beyond Cellular Shadow By K.C. Neel published 20 October 14 Technology Comcast Expands Bill Pay Options By Mike Farrell published 3 August 16 Business Glympse Powering Some Cable Tech-Tracking Apps By Jeff Baumgartner published 14 December 16 Technology PwC: Consumers Will Pay More for Better Experience By Mike Farrell published 27 March 18 Marketing 1 2 3 4 5 6 Archives NEXT TV NEWSLETTERThe smarter way to stay on top of the streaming and OTT industry. Sign up below.* To subscribe, you must consent to Future’s privacy policy. LATEST ARTICLES1B+C Hall of Fame Honors the Class of 20252B+C Hall of Fame Announces Its Class of 2025 3DirecTV Acquires Dish, Unifying Struggling Satellite Business 4Next Text: As DirecTV and Dish Try to Seize the Remains of the Day, Does It Even Matter?5Freeze Frame: B+C Hall of Fame 2024