customer service Mediacom Promotes Jon Coscia, Jack Griffin Industry veterans become SVPs of customer care, finance units Satisfy Subs With The Personal Touch Comcast Portal Vulnerabilities Exposed Again by Determined Online Security Expert Latest customer service Comcast Blames Recent Outage on ‘Hardware Issue’ By Jeff Baumgartner published 12 October 16 Multichannel News NCTI Rebrands as It Launches New Training Platform By Jeff Baumgartner published 22 June 16 Multichannel News Marketers Cluster, Bundle and Get Sticky By MONICA HOGAN published 26 July 99 Multichannel News 1 2 3 4 5 6 Archives NEXT TV NEWSLETTERThe smarter way to stay on top of the streaming and OTT industry. Sign up below.* To subscribe, you must consent to Future’s privacy policy. LATEST ARTICLES1B+C Hall of Fame Announces Its Class of 2025 2DirecTV Acquires Dish, Unifying Struggling Satellite Business 3Next Text: As DirecTV and Dish Try to Seize the Remains of the Day, Does It Even Matter?4Freeze Frame: B+C Hall of Fame 20245E.W. Scripps Folding Scripps News, Eliminating 200 Jobs; Stock Jumps 15%