customer service Mediacom Promotes Jon Coscia, Jack Griffin Industry veterans become SVPs of customer care, finance units Satisfy Subs With The Personal Touch Comcast Portal Vulnerabilities Exposed Again by Determined Online Security Expert Latest customer service Comcast Blames Recent Outage on ‘Hardware Issue’ By Jeff Baumgartner published 12 October 16 Multichannel News NCTI Rebrands as It Launches New Training Platform By Jeff Baumgartner published 22 June 16 Multichannel News Marketers Cluster, Bundle and Get Sticky By MONICA HOGAN published 26 July 99 Multichannel News 123456Archives NEXT TV NEWSLETTERThe smarter way to stay on top of the streaming and OTT industry. Sign up below.* To subscribe, you must consent to Future’s privacy policy. MOST READ1'Baby Reindeer' Audience Finally Lives Up to the Series' 100% Rotten Tomatoes Score -- Netflix Weekly Rankings for April 15-212NFL Postseason Drives Peacock and Paramount Plus to Biggest Penetration Gains Among U.S. Subscription Streaming Companies (Charts)3Scripps Names James Galindo as Station Manager in Bakersfield 4Jo Ann Ross Steps Down as Ad Sales Chairman at Paramount 5Curtis LeGeyt, NAB President and CEO, Extends Contract