customer service Latest about customer service Cable-Tec Expo: UEI Touts MSO Savings By MCN Staff Published 12 October 15 Technology Survey: Consumers Loathe Cable, Love Smartphones By Mike Farrell Published 2 June 15 Technology INTX 2015: Comcast to Hire 5,500 CSRs By Mike Farrell Published 5 May 15 Technology Comcast Teams Up With UPS Stores By Jeff Baumgartner Published 30 October 14 Technology Former Comcast Customer Files Suit By Mike Farrell Published 17 October 14 Distribution Dish Highlights Community Service By Mike Farrell Published 6 June 18 Marketing Helping Subscribers Help Themselves By Mike Farrell Published 28 May 18 Distribution Satisfy Subs With The Personal Touch By Christopher S. Dean, Vlocity Published 27 January 20 MCN Guest Blog Altice USA Opens First ‘Experience Center’ By Jeff Baumgartner Published 20 November 17 Technology Comcast Goes Wide With ‘RealTime Assist’ By Jeff Baumgartner Published 15 November 17 Technology 1 2 3 4 5 6 Archives NEXT TV NEWSLETTERThe smarter way to stay on top of the streaming and OTT industry. Sign up below.* To subscribe, you must consent to Future’s privacy policy. LATEST ARTICLES 1 B+C Hall of Fame Honors the Class of 2025 2 B+C Hall of Fame Announces Its Class of 2025 3 DirecTV Acquires Dish, Unifying Struggling Satellite Business 4 Next Text: As DirecTV and Dish Try to Seize the Remains of the Day, Does It Even Matter? 5 Freeze Frame: B+C Hall of Fame 2024
