customer service Latest about customer service NCTI Rebrands as It Launches New Training Platform By Jeff Baumgartner published 22 June 16 Technology Mediacom: ACSI Samples Distort By Mike Farrell published 6 June 16 Business Survey: Subs Would Switch One Day After Bad Service By Mike Farrell published 16 February 16 Marketing Time Warner Cable Takes Control of Image, Credibility in New Ad Campaign By Kate Edwards, customer service consultant published 2 March 16 MCN Guest Blog TWC Updates ‘Virtual Assistant’ By MCN Staff published 20 October 15 Technology Liberty Global VC Backs CallVU By Jeff Baumgartner published 1 June 16 Technology TWC Going Wide with ‘TechTracker’ By MCN Staff published 5 October 15 Technology Comcast Blames Internet Outage on DNS Traffic Overload By Jeff Baumgartner published 2 June 15 Technology Comcast Tests ‘Neighborhood Concierge’ Service in Seattle By Jeff Baumgartner published 15 May 15 Technology Dish Highlights Community Service By Mike Farrell published 6 June 18 Marketing 1 2 3 4 5 6 Archives NEXT TV NEWSLETTERThe smarter way to stay on top of the streaming and OTT industry. Sign up below.* To subscribe, you must consent to Future’s privacy policy. LATEST ARTICLES1B+C Hall of Fame Honors the Class of 20252B+C Hall of Fame Announces Its Class of 2025 3DirecTV Acquires Dish, Unifying Struggling Satellite Business 4Next Text: As DirecTV and Dish Try to Seize the Remains of the Day, Does It Even Matter?5Freeze Frame: B+C Hall of Fame 2024
Time Warner Cable Takes Control of Image, Credibility in New Ad Campaign By Kate Edwards, customer service consultant published 2 March 16
