HBO: Patience Needed With PPV fight Orders

HBO officials are asking fans to be patient as pay-per-view orders continue to come in in advance of tonight's Floyd Mayweather-Manny Pacquiao fight.

Time Warner and Charter consumers in particular have taken to social media to complain of ordering issues surrounding the fight, which is expected to surpass the record 2.4 million PPV buys generated by the 2007 Oscar De La Hoya-Mayweather fight.

Earlier this evening Charter posted a message on Twitter saying: "We are aware of the issue impacting the Mayweather vs. Pacquiao feed. We are working to resolve s soon as possible."

HBO Sports senior vice president Mark Taffet told Multichannel News to be patient as operators process a record number of orders.  

“There are a record number of orders being placed. Fans should be patient and distributors will process their requests in an orderly manner,” he said. 

R. Thomas Umstead

R. Thomas Umstead serves as senior content producer, programming for Multichannel News, Broadcasting + Cable and Next TV. During his more than 30-year career as a print and online journalist, Umstead has written articles on a variety of subjects ranging from TV technology, marketing and sports production to content distribution and development. He has provided expert commentary on television issues and trends for such TV, print, radio and streaming outlets as Fox News, CNBC, the Today show, USA Today, The New York Times and National Public Radio. Umstead has also filmed, produced and edited more than 100 original video interviews, profiles and news reports featuring key cable television executives as well as entertainers and celebrity personalities.