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HBO Max: Everything You Need to Know About the Big OTT Service AT&T Has Its Entire Future Riding On (No Pressure!)

WarnerMedia presents HBO Max at its press day
(Image credit: WarnerMedia)

Updated 7/30/2020: Amazon founder and CEO Jeff Bezos told a House Committee hearing that he expects his company to come to an agreement to support the new HBO Max app. 

Updated 6/3/2020: AT&T confirmed that it is relaxing mobile data caps on HBO Max, but keeping them in place for streaming rivals including Netflix and Disney Plus. 

Updated 6/1/2020: HBO Max has the No. 1 ranking in the Apple TV App Store, according to App Annie. 

Update 5/27/2020: HBO Max launched without app support for the top OTT device systems, Roku and Amazon Fire TV. But AT&T did strike a deal with Comcast for native integration into X1 and Xfinity Flex. 

Updated 5/26/2020: One day from launch, AT&T still hasn't established HBO Max app support for Roku and Amazon Fire TV. 

Updated 5/20/2020: AT&T is reportedly in negotiations to launch HBO Max on Roku May 27, but is still unlikely to gain app support for Amazon Fire TV. It has reached connected TV distribution deals for inclusion on Microsoft’s Xbox One, Samsung Smart TVs and Sony Interactive’s PlayStation 4. And HBO Max now has pay TV integration agreements in place with Cox Communications, Altice USA, Verizon and the National Cable Television Cooperative.

Updated 5/13/2020: AT&T chief executive John Stankey said HBO Max will probably launch on May 27 without app support for Amazon Fire TV

Updated 5/7/2020: WarnerMedia has signed a deal to secure distribution of HBO Max through Hulu

Updated 5/1/2020: WarnerMedia announced deals that will put HBO Max on iOS and Android mobile devices at launch.

Updated 4/24/2020: With pandemic-led shutdowns of production studios, WarnerMedia has released a promo trailer for HBO Max that includes no new shows. 

Updated 3/20/20: Despite the global disruption caused by the COVID-19 pandemic, AT&T said HBO Max will launch in late May as planned

Original story starts here:

After paying $85 billion to acquire Time Warner Inc., and rebranding the film and TV assets WarnerMedia, AT&T and its new division are set to launch their big entry into the streaming wars, HBO Max, this May. 

"This is not Netflix. This is not Disney. This is HBO Max, and it’s going to have a very unique position in the marketplace," promised AT&T CEO Randall Stephenson on a January earnings call. Indeed, HBO Max will have 10,000 hours worth of proprietary programming at launch, according to AT&T. 

HBO Max is a big bet that will likely have drastic implications for AT&T, depending on its success of failure

Also read: HBO Max Gets Carriage In New YouTube TV Deal

HBO Max subscribers can expect new shows such as the Game of Thrones prequel House of the Dragon, forthcoming episodes of HBO hits like Watchmen and fan favorites from Warner’s movie and TV arms, such as Big Bang Theory and Friends, the latter of which it poached from from Netflix, paying $425 million for a five-year run.

Plus Sizing

HBO Max will encompass all of HBO’s programming, plus exclusive “Max Originals.” While that last may seem like just another value add, it’s not. It could be the real prize.

WarnerMedia has already reoriented its programming resources from its cable networks to the online video offering. An analysis published earlier in February by Ampere Analytics found that while new streaming shows accounted for just 7% of WarnerMedia's original commissions in Q4 of 2018, streaming commissions represented 73 percent of WarnerMedia’s new TV projects by Q4 of 2019.

The HBO Max development pipeline includes The Flight Attendant, starring Kaley Cuoco; Ridley Scott's sci-fi drama Raised by Wolves; a Green Lantern series from Arrowverse creator Greg Berlanti; and a Gossip Girl reboot from that show’s original creators.

Also read: Movie Production Unit Set Up for HBO Max

“This is the clearest sign yet that the home of the juggernaut Game of Thrones (that’s HBO) will in the future play second fiddle to HBO Max,” said Fred Black of Ampere Analysis. And it’s not just the number of commissions, says Black, but also “the types of content being commissioned.” 

“Everything,” one veteran producer told The Hollywood Reporter, “is dictated by the needs of HBO Max.”

What type of content does HBO Max need? Mostly genre shows. The whole of Warner’s cable empire commissioned only four sci-fi and fantasy titles last year, while the gestating HBO Max ordered 12 new genre series.

Also read: AT&T TV Will Make Cratering Pay TV Performance ‘Much Stronger,’ Operator Says

Still, stresses Robert Greenblatt, the onetime NBC chief who is now chairman of WarnerMedia Entertainment, HBO’s traditional ethos will serve as inspiration: “HBO’s world-class programming leads the way, the quality of which will be the guiding principle for our new array of Max Originals.”

For consumers, HBO Max costs $14.99 a month. Not-so-coincidentally, that’s the same price as the company’s current streaming service, HBO Now, which boasted 9 million subscribers as of last fall. Those subscribers will have the option to upgrade to HBO Max for no additional fee.

Here’s the catch: Only subscribers “who are billed directly through HBO” (i.e. those who signed up at hbonow.com) will get the option of switching to HBO Now. If your current subscription is billed through a third-party provider, such as AppleTV or Roku, the HBO Max homepage offers only a cryptic “stay tuned.”

And what about subscribers who access HBO through a cable or TV provider? Ditto. “Stay tuned.” 

Unless, of course, you’re with the mothership. Customers of AT&T services such as the new premium streaming pay TV platform, AT&T TV, U-Verse TV and premium AT&T mobile and broadband services will receive access to HBO Max at no extra charge.

A $105 Billion Bet

Speaking of charges, AT&T paid $50 billion for DirecTV in 2015. It appears to have gotten very little out of the acquisition even though, like HBO Max, AT&T CEO Randall Stephenson made the satellite TV company central to his video strategy. 

“Unfortunately, it has become clear that AT&T acquired DirecTV at the absolute peak of the linear TV market,” said activist investor group Elliott Management last September. According to The Hollywood Reporter, DirecTV was worth $40 billion in 2019. That’s a $10 billion drop in just four years.

The Wall Street Journal reported that AT&T explored offloading DirecTV late last year as Elliott Management called for Stephenson’s ouster. No wonder, since DirecTV and U-Verse combined lost nearly 3.5 million subscribers in 2019. 

Notably, just over three years ago, AT&T penned its OTT hopes around a service branded around the satellite TV operator, virtual MVPD DirecTV Now (which is now the fading AT&T TV Now). Fueled by promotional discounts, the service quickly grew to nearly 2 million users. That’s about the time AT&T realized there was very little money to be made in virtual pay TV services and pulled back from the initiative. 

Will HBO Max be any different? 

“HBO Max will be a game changer for our customers,” promised John Stankey, CEO of WarnerMedia. "HBO Max will be the highest-quality SVOD [service] in the market."

As head of WarnerMedia, HBO Max is Stankey’s baby. It’s also become apparent that, in addition to shepherding AT&T’s most important initiative, he may soon be leading the entire company. 

Last fall, Stankey added duties as AT&T’s president and COO to his WarnerMedia portfolio, making him Stephenson’s heir apparent. While Stephenson hasn’t signaled plans to step down, Stankey’s promotion sends a clear signal to investors that he is next in line.

Before then, however, Stankey has to make HBO Max a winner. Failure would have drastic implications for AT&T.

According to the Washington Post, AT&T didn’t just pay $85 billion for the Warner’s assets, it also assumed $23 billion in Warner’s debt. That comes out to, let’s say, $105 billion, more than twice as much as the DirecTV deal. 

One of Elliott Management’s chief concerns is the mounting debt from this recent $200 billion acquisition spree.

Then again, those subscribers fleeing DirecTV are flocking to streaming services, which makes HBO Max — and by extension the WarnerMedia deal — very important to AT&T’s future. A successful HBO Max could have a profound halo effect on the mothership’s legacy cell phone and internet service businesses. 

'We’ve got this HBO Max quality product and AT&T TV quality product to bundle with our wireless,” said AT&T CFO John Stephens in January. “I kind of look at my competitors in the wireless side and see one of them bundling Netflix, and you see another one bundling Disney and I get that… When I think about it, I actually smile because it reinforces our thought processes on HBO Max. The difference is, is I have owners’ economics, and I have the umbrella of ownership of both.”

Stephenson recently pledged the company would be laser focused on such synergies, promising not to make any major deals in the next few years. He also predicted that, “over the next four or five years,” HBO Max would become “a 50 million subscriber business.”