customer care Latest about customer care Comcast Tests ‘Neighborhood Concierge’ Service in Seattle By Jeff Baumgartner published 15 May 15 Technology New CSG, Charter Deal Covers Future M&A By Jeff Baumgartner published 5 May 15 Technology Comcast: Let Us Be Your ‘Co-Pilot’ By Mike Farrell published 8 July 15 Marketing Comcast Begins Hiring for Spokane Customer Center By Mike Farrell published 10 June 15 Marketing Helping Subscribers Help Themselves By Mike Farrell published 28 May 18 Distribution Footing the Bill By Mike Farrell published 27 January 20 Distribution Using WiFi to Keep Subscribers Satisfied By K.C. Neel published 19 May 14 Viewpoint Molli-fying the Customer Experience By Mike Farrell published 17 December 18 Distribution Humans Still Matter in Our App-Driven World By Scott Dutton, CSG International published 19 October 15 MCN Guest Blog Dish Launches National Smartphone Repair Business By Jeff Baumgartner published 3 May 16 Technology 1 2 3 Archives NEXT TV NEWSLETTERThe smarter way to stay on top of the streaming and OTT industry. Sign up below.* To subscribe, you must consent to Future’s privacy policy. LATEST ARTICLES1B+C Hall of Fame Honors the Class of 20252B+C Hall of Fame Announces Its Class of 2025 3DirecTV Acquires Dish, Unifying Struggling Satellite Business 4Next Text: As DirecTV and Dish Try to Seize the Remains of the Day, Does It Even Matter?5Freeze Frame: B+C Hall of Fame 2024
Humans Still Matter in Our App-Driven World By Scott Dutton, CSG International published 19 October 15