customer care Latest about customer care NCTI, opXL Make a Course Connection By MCN Staff published 27 January 16 Technology Comcast Tests ‘Neighborhood Concierge’ Service in Seattle By Jeff Baumgartner published 15 May 15 Technology Helping Subscribers Help Themselves By Mike Farrell published 28 May 18 Distribution New CSG, Charter Deal Covers Future M&A By Jeff Baumgartner published 5 May 15 Technology Comcast Begins Hiring for Spokane Customer Center By Mike Farrell published 10 June 15 Marketing Comcast: Let Us Be Your ‘Co-Pilot’ By Mike Farrell published 8 July 15 Marketing Using WiFi to Keep Subscribers Satisfied By K.C. Neel published 19 May 14 Viewpoint Glympse Powering Some Cable Tech-Tracking Apps By Jeff Baumgartner published 14 December 16 Technology Molli-fying the Customer Experience By Mike Farrell published 17 December 18 Distribution Comcast To Boost Social Media Team By Mike Farrell published 23 March 15 Marketing 1 2 3 Archives NEXT TV NEWSLETTERThe smarter way to stay on top of the streaming and OTT industry. Sign up below.* To subscribe, you must consent to Future’s privacy policy. LATEST ARTICLES1B+C Hall of Fame Honors the Class of 20252B+C Hall of Fame Announces Its Class of 2025 3DirecTV Acquires Dish, Unifying Struggling Satellite Business 4Next Text: As DirecTV and Dish Try to Seize the Remains of the Day, Does It Even Matter?5Freeze Frame: B+C Hall of Fame 2024
