customer care Latest about customer care Glympse Powering Some Cable Tech-Tracking Apps By Jeff Baumgartner published 14 December 16 Technology Comcast To Boost Social Media Team By Mike Farrell published 23 March 15 Marketing Comcast Picks Charleston for New Call Center By Jeff Baumgartner published 5 April 16 Technology Fixing Cable’s Customer Experience Conundrum By Justin Forer, IBB Consulting published 17 June 15 MCN Guest Blog Storyboard for Success: ‘Customer Delight’ By Saurabh Dhoot, Videocon d2h published 14 September 15 MCN Guest Blog CSG CEO Peter Kalan to Retire By Jeff Baumgartner published 23 November 15 Technology Stacey Slaughter Acquires Jones/NCTI By Jeff Baumgartner published 1 December 15 Technology 1 2 3 Archives NEXT TV NEWSLETTERThe smarter way to stay on top of the streaming and OTT industry. Sign up below.* To subscribe, you must consent to Future’s privacy policy. LATEST ARTICLES1B+C Hall of Fame Honors the Class of 20252B+C Hall of Fame Announces Its Class of 2025 3DirecTV Acquires Dish, Unifying Struggling Satellite Business 4Next Text: As DirecTV and Dish Try to Seize the Remains of the Day, Does It Even Matter?5Freeze Frame: B+C Hall of Fame 2024
