customer care Footing the Bill Molli-fying the Customer Experience Charter Shutters Customer Care Centers in Detroit and Indy Latest customer care CSG CEO Peter Kalan to Retire By Jeff Baumgartner published 23 November 15 Multichannel News Stacey Slaughter Acquires Jones/NCTI By Jeff Baumgartner published 1 December 15 Multichannel News New CSG, Charter Deal Covers Future M&A By Jeff Baumgartner published 5 May 15 Multichannel News CSG Taps Brian Shepherd to Lead Key Market Segments By Jeff Baumgartner published 29 February 16 Multichannel News Big Data Helps See the Big Picture By K.C. Neel published 4 April 16 Multichannel News CSG Adds Industry Vet Marwan Fawaz to Board By Jeff Baumgartner published 1 March 16 Multichannel News Comcast Begins Hiring for Spokane Customer Center By Mike Farrell published 10 June 15 Multichannel News 123Archives NEXT TV NEWSLETTERThe smarter way to stay on top of the streaming and OTT industry. Sign up below.* To subscribe, you must consent to Future’s privacy policy. MOST READ1Top Media Outlets Plan Voter-Centric, Careful Campaign Coverage: Panel2CGTN America Looks to Cultivate American Viewers (Panel) 3ABC Shares Summer Premiere Dates 4UFL Sees a Surge in Spring Football Ratings5NBC Orders More ‘Night Court’