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NCTI, opXL Make a Course Connection

Two Colorado–based companies -- NCTI (formerly Jones/NCTI) and opXL LLC -- have come together to launch nine courses for frontline cable and broadband industry techs.

The courses, a three-part series focused on the HFC Outside Plant, and a six-part Safety Series, are being offered online and address two of the top training requests from cable operators in educating frontline teams, they said.

The online courses, which feature video clips and animation to illustrate concepts, are optimized for iPads and Android tablets, they added. NCTI will market and sell the opXL-developed courses and offer them at

The HFC Outside Plant Technician Basics Series provides an overview of cable math, AC power and RF theory. The Safety Series delivers safety refreshers in the following areas: Bucket Truck Safety; Ladder Safety; Electrical Safety-Outside Plant; Electrical Safety-Customer Premises; Slips, Trips and Falls; and Driving Safety

"Our customers told us they want basic training for HFC Outside Plant Technicians and need safety refresher courses to keep technician teams safe, and support corporate risk management goals,” said Stacey Slaughter, NCTI’s CEO, who acquired Jones/NCTI late last year. “We are pleased to collaborate with opXL to offer these important and relevant new courses in a learner-friendly format. Our superior delivery system and this high quality content creates a win-win for operators."

"NCTI provides opXL with a fantastic avenue to deliver our interactive HFC Technician and Safety courseware to the service provider market,” added Tom Gorman, president of opXL. “The HFC Tech Series gives advanced techs the knowledge and skills they need to be more effective in their job - which is invaluable as technology changes. The skill level of service techs must evolve as well.  And safety - among both field employees and contracted technicians - is of critical, and often overlooked, importance. In addition to the personal health benefits, the amount of savings an operator can realize by reducing reportable accidents is significant."

"opXL Learning Systems' HFC Tech Series and Safety Series programs are a great addition to NCTI's robust curriculum,” opXL principal Neil Sullivan said. “The HFC Tech Series is ground-breaking, online, interactive content that can be delivered via any web format and is available 24/7. Our Safety courses have been developed with employee welfare in mind. One of our MSO clients has reported a reduction in accidents of 50% since they started using the programs."