Three out of 10 consumers now buy communications services in bundles, an increase of 20% from 2004, according to a survey by Horowitz Associates Inc.
Telephone companies may have a slight edge in the quest for new bundled-services customers. In the November survey, about one-half of the cable and satellite customers surveyed said they would buy bundled services from a single provider if they were offered a 10% discount from the price they currently pay for those services. But 52% of the respondents said they'd get the bundle from a telephone company, while 48% would patronize a cable provider.
Those who've already bought the bundle said one-bill convenience and good company reputations were the most influential factors in their decisions.
Of those surveyed, 15% said they had switched providers for at least one of their telecommunications services in the last six months.
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