churn
Latest about churn

For Streamers, Not All Churn Is Bad, New Research Finds
By Jon Lafayette published
Services should compete for certain high-value subscribers, even if they’re likely to drop out eventually, Magid says

Yikes! 33% of Premium SVOD Subscribers Are ‘Serial Churners,’ Antenna Says
By Daniel Frankel published
Research company claims one-third of U.S. users of the major subscription streaming services regularly sign up for and quit paid video entertainment services

Churn Was Way Up Again in Q3 for the Major U.S. SVOD Services
By Daniel Frankel last updated
After weighted active monthly churn spiked to nearly 7% a year prior, it increased significantly once again in September for premium subscription streaming services including Netflix, research company Antenna found

Churn Is Back: 32 Million U.S. Households Are 'Service Hoppers,' Parks Says
By Daniel Frankel last updated
Churn is back up again after taking a little pandemic break, according to research company

Why Subscription Businesses Will Turn to AI to Manage Churn in the Coming Year
By Vijay Sajja published
Arm yourself with data to help fight off subscription fatigue

Streaming Biz Faces 30% Churn Rate in 2022
By David Bloom published
Deloitte shocks--shocks!-- the streaming biz by projecting a massive 150 million service cancellations next year

Peacock Has the Highest Churn in Subscription Streaming, Survey Says
By Daniel Frankel published
Kantar report finds overall SVOD churn was largely flat in Q2

Churn Rates for Subscription OTT Services Hit 20% in the Back Half of 2020
By Daniel Frankel published
Streaming consumers suddenly had more choices than ever, and analyst Brett Sappington says they enjoyed their freedom
The smarter way to stay on top of the streaming and OTT industry. Sign up below.

