AT&T Offers Free Service to Laura-Impacted Areas

By John Eggerton
published

Will also offer payment flexibility for storm-impacted customers

(Image credit: AT&T)

AT&T will offer free talk, text and data to customers in the path of Hurricane Laura, which at press time was predicted to hit the Gulf Coast of Louisiana and Texas as a strong Category 4 storm with life-threatening storm surges and winds of 150 Mph.

Wireless and prepaid customers in 721 ZIP codes will get the free services through Sept. 1, the company said.

Related: Verizon Offers Free Service in Path of Laura

AT&T said it is automatically crediting or waiving service charges in affected areas.

In addition , DirecTV customers can contact the company in the case of damaged equipment and can voluntarily pause service to suspend charges. 

And beginning Aug. 27, to make sure customers don't lose access to voice, video or internet, the company will work with them to provide payment flexibility to those suffering storm impacts.

John Eggerton
John Eggerton

Contributing editor John Eggerton has been an editor and/or writer on media regulation, legislation and policy for over four decades, including covering the FCC, FTC, Congress, the major media trade associations, and the federal courts. In addition to Multichannel News and Broadcasting + Cable, his work has appeared in Radio World, TV Technology, TV Fax, This Week in Consumer Electronics, Variety and the Encyclopedia Britannica.