RCN has joined other broadband providers in voluntarily extending its COVID-19 related connectivity pledge to June 30.
RCN originally signed on April 6.
1. "RCN is offering free internet and WiFi for 60 days to all qualifying low-income households, especially students in low income households who do not already subscribe to the company's internet service and who enroll in the Internet First program.
2. "RCN will not terminate service to any residential or business customer because of their inability to pay their bills due to disruptions caused by COVID-19. Customers can reach out to make special arrangements to keep services active."
3. "RCN will waive any late fees that any residential or small business customer might normally incur because of their economic circumstance related to COVID-19."
"Now, more than ever, keeping people connected is a critical priority," said RCN COO Chris Fenger.
RCN serves customers primarily in Boston, Chicago, Pennsylvania (Lehigh Valley), New York City, Philadelphia and the District of Columbia.
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Contributing editor John Eggerton has been an editor and/or writer on media regulation, legislation and policy for over four decades, including covering the FCC, FTC, Congress, the major media trade associations, and the federal courts. In addition to Multichannel News and Broadcasting + Cable, his work has appeared in Radio World, TV Technology, TV Fax, This Week in Consumer Electronics, Variety and the Encyclopedia Britannica.