Former AT&T Broadband high-speed cable-modem customers facing a
transition over to Comcast Corp.'s service won't have to worry about orphaned
electronic mail through at least 2004.
That's because Comcast has now made arrangements to pass through e-mail sent
to old attbi.com accounts at least through December 2004.
When it announced plans last month to transition those customers to Comcast
fees, e-mail and service, the MSO planned to keep the old accounts active for
only about 60 days.
The extension given for inbound e-mail was made to give customers more time
to adjust their online subscriptions and e-commerce account information, not to
mention notifying people in their e-mail address books of the change, according
to spokeswoman Sarah Eder.
Starting this month, customers will be notified of the transition on a
market-by-market basis. Once they make the transition to Comcast's network and
servers, they will be given @comcast.net addresses and will use those for
outgoing mail. Incoming e-mail, meanwhile, can be sent to either address.
Compared with the AT&T Broadband service, Comcast's will give customers
one extra e-mail account, bringing the total to seven, as well as 25 megabytes
of network storage for personal files. Most customers will also see little
The smarter way to stay on top of the multichannel video marketplace. Sign up below.
Thank you for signing up to Multichannel News. You will receive a verification email shortly.
There was a problem. Please refresh the page and try again.