Several days ago, an email from Comcast dropped into my in-box with the subject line: “Great News - We’ve Increased Your Download Speed.”
Comcast announced an 50% increase in the download speed for my “economy” XFINITY Internet service -from 1 Mbps to 1.5 Mbps.
Then last night Comcast issued a mea culpa, saying it was all a mistake
Then last night, this apologetic email appeared - a mea culpa from Comcast stating it was all a mistake. “The email was sent to you in error and we apologize for any inconvenience. Please disregard that email,” the customer service team wrote.
But…download speeds of 1.5 Mbps? I ran some numbers on speedtest.com for my Comast Internet service this morning. Download speed is 18.07 mb/s. Upload is 7.7 mb/s
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