WOW! Business, the commercial services arm of Internet, video and voice provider WideOpenWest, is introducing its new 110-Megabits per second high-speed data service in three new markets – Augusta, Ga.; Charleston, S.C.; Knoxville, Tenn.; and Panama City, Fla.
The rollout brings to 10 the number of Southeast markets with the service and the total number of areas with the capability to 16, including six markets in the Midwest.
The 110 Mbps service, delivered by cable modem, complements the expanding WOW! Business service lineup of Internet, voice, data and cloud computing services. The new faster Internet service is intended for businesses that have outgrown their current plans and require more bandwidth to meet their needs. In addition, with the new speeds, WOW! Business will not require businesses to bundle voice to receive the best pricing. Download/upload speed tiers of 8/1 Mbps, 15/2 Mbps, 30/5 Mbps and 60/5 Mbps are also available.
“We’re nearing the completion of our rapid expansion of high-speed Internet service in the Southeast and Midwest and are already seeing an excellent response rate from single and multi-location businesses in a variety of market segments,” said WOW! Business senior vice president Brad Cheedle in a statement. “Unlike many other providers, we’re listening to our customers and delivering the flexibility and high level of customer service they want and expect without requiring businesses to purchase a bundle that includes voice or other products.”
WOW! Business provides IP-based network, data, voice and cloud services for small and mid-sized business, enterprise, government and wholesale customers. The company owns and operates more than 40,000 miles of local fiber-optic and coaxial networks in the Southeast, Mid-Atlantic and Midwest which, along with its data centers, provide customers with scalable, low-latency access to national carrier backbones.
“We’re simplifying our high-speed Internet product set with new plans that double the download and triple the upload speeds, giving businesses more and better options to help them improve productivity and increase customer satisfaction,” said WOW! vice president of product management Steve Gorman in a statement. “The new higher speeds also allow businesses to more efficiently use the WOW! Business cloud infrastructure for offsite data backup and recovery, IaaS and our other cloud computing services.”
