WOW! Business, the commercial services arm of WideOpenWest, announced it has expanded and streamlined service delivery to support increasing demand for small/mid-sized business, enterprise and wholesale communications services in 19 U.S. markets.
WOW said its 60-member service delivery team has doubled over the past year and recently moved into a new WOW! Business national service delivery center in Huntsville, Ala.
WOW owns and operates more than 42,000 miles of local fiber-optic and coaxial networks in the Southeast and Midwest, along with data centers that provide customers with scalable, low-latency access to national carrier backbones.
“Our SMB, enterprise and wholesale customers expect us to meet their fast-growing and constantly changing IT and network requirements quickly and efficiently,” said Brad Cheedle, senior vice president of WOW! Business, in a statement. “With demand for our commercial services on the rise, particularly among enterprises, our expanded service delivery team and centralized national facility allow us to specialize and focus a dedicated group of people on the activation of customer service.”
WOW noted that its business-focused services have been rolled out this year to Chicago, Detroit, Cleveland, Columbus, Evansville and Tampa metropolitan areas.
The smarter way to stay on top of the multichannel video marketplace. Sign up below.
Thank you for signing up to Multichannel News. You will receive a verification email shortly.
There was a problem. Please refresh the page and try again.