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IPTV-technology provider Minerva Networks Inc. is now using self-service customer-support software from Parature Inc. to make its products more subscriber-friendly … Analyst firm Pyramid Research is sponsoring a Web seminar titled, "Transforming Fixed Markets with IMS, IPTV and FMC: Leveraging Technologies to Create Successful Business Models" at 11 a.m. (EST) Wednesday, July 19. For information, contact Amalia Vega at avega@pyr.com … Hotel video provider On Command Video Corp. will show off its new product offering voice, data and premium IPTV services at the HITEC 2006 show Tuesday-Thursday in Minneapolis … PanAmSat Corp. successfully launched “Galaxy 16,” a satellite carrying 24 high-power Ku-band and 24 C-band transponders to support IPTV, HDTV and data services to the United States, Canada and Mexico.