Charter Taps Convergys for Billing Services
By MCN Staff
published Charter Communications Inc. is turning to billing leader Convergys Corp. to
provide outsourced billing services.
Charter will rely on Convergys' 'ICOMS' customer-care and billing product to
support the bundling of digital-video, cable-modem, interactive services and
other advanced services.
Convergys will operate and maintain its customer-care and billing product in
one of its data centers.
Charter expects the ICOMS product to support 3 million customers through the
delivery of secure customer information.
Multichannel Newsletter
The smarter way to stay on top of the multichannel video marketplace. Sign up below.
Multichannel Newsletter
Thank you for signing up to Multichannel News. You will receive a verification email shortly.
There was a problem. Please refresh the page and try again.