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Charter Boosts Business Software

Charter Business Networks, a division of Charter Communications Inc., signed
a deal with Inc. ( to provide
online customer-relationship management software for Charter Business'
high-speed-data, video and Internet services for the enterprise market. said the software helps Charter by shortening the sales cycle
and improving lead capture.

"With's `Enterprise Edition,' we were able to create more than
150 custom fields in-house, without expensive consultants," said Mia Sciandra
Huffman, national commercial-sales-reporting manager at Charter Business, in a
prepared statement.

"With specific role duties defined, we have increased accountability, thus
increasing productivity," she added.