Pushing more deeply into the smart home market, Altice USA announced that it is selling connected home products from Nest to its Optimum (former Cablevision Systems) and Suddenlink customers.
Billing itself as a “one-stop shop” for Optimum and Suddenlink customers who want a simplified connected home experience, Altice will sell several Nest products, including its Learning Thermostat, Thermostat E, Nest Protect smoke and CO alarm, and a range of Nest Cams.
Altice USA is already selling Nest products at select Optimum and Suddenlink retail stores, and expects to offer them across its other sales channels, including online and by phone. Customers who buy Nest products through Altice USA will also have access to a professional installation option from the operator’s Premier Installation and Support Service.
Altice USA is currently selling Nest products in select Optimum and Suddenlink retail stores, with plans to offer Nest’s products to all customers across its sales channels, including all stores as well as online and by phone.
Altice USA said it also plans to offer Nest Aware, a subscription service that provides alerts and 24/7 continuous video recording for Nest Cam users.
The agreement represents a new, direct cable operator deal for Nest, which has also integrated some of its products with Comcast’s Xfinity Home platform. Nest, part of the “other bets” unit of Alphabet, Google’s parent company, is led by cable industry vet Marwan Fawaz.
Suddenlink also offers smart home and security services via a partnership with Alarm.com that was formed prior to Altice’s acquisition of Suddenlink in December 2015. Altice USA has been asked if the new Nest agreement will have any effect on that offering, though, at last check, Suddenlink’s web site for its Connected Home product appears to be alive and well.
UPDATE:Altice confirmed that Suddenlink continues to offer the Connected Home product.
“Altice USA is focused on providing our customers with the services and solutions that support their full digital lifestyles, and offering Nest products is our next step in delivering a more robust and differentiated product set to enable the smart home experience and meet even more of consumers’ connectivity needs,” Dexter Goei, Altice USA’s chairman and CEO, said in a statement. “We are excited to be working with Nest as we continue to reinvent and simplify the connected home experience for all of our customers - now and in the future.”
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