Charlie Herrin Comcast Customer Service Czar Herrin Promoted to Chief Product Officer Customer Service Makeover Yields Results Comcast Rings Up Call-Back Feature Latest Charlie Herrin Comcast Rings Up Call-Back Feature By Jeff Baumgartner published 18 December 14 Multichannel News Comcast To Credit X1 Subs Affected By Outage By Jeff Baumgartner published 7 November 14 Multichannel News NEXT TV NEWSLETTERThe smarter way to stay on top of the streaming and OTT industry. Sign up below.* To subscribe, you must consent to Future’s privacy policy. LATEST ARTICLES1B+C Hall of Fame Announces Its Class of 2025 2DirecTV Acquires Dish, Unifying Struggling Satellite Business 3Next Text: As DirecTV and Dish Try to Seize the Remains of the Day, Does It Even Matter?4Freeze Frame: B+C Hall of Fame 20245E.W. Scripps Folding Scripps News, Eliminating 200 Jobs; Stock Jumps 15%
