Cox Extends Deal With CSG Through 2011
CSG Systems has extended its relationship with Cox Communications through Dec. 31, 2011, to provide billing-management services.
Under a new three-year contract extension, CSG's Output Solutions unit will continue to print and mail statements for Cox's more than 6 million customers nationwide.
In addition, CSG will continue to produce customer letters and refund checks along with providing Statement ImageView, which creates electronic statement images that Cox customer-service representatives can use to view customer statements in the call center and allows consumers to view statements on the Cox Web site.
Cox has been a customer for Englewood, Colo.-based CSG for more than 10 years.
Multichannel Newsletter
The smarter way to stay on top of the multichannel video marketplace. Sign up below.
Thank you for signing up to Multichannel News. You will receive a verification email shortly.
There was a problem. Please refresh the page and try again.