Comcast launched a new customer centric design for its Xfinity retail stores across the country, giving new and current customers the opportunity to discover new products and address any service needs. The first locations of the new store format recently opened in Pueblo, Colo.; Aventura, Fla.; Henrico, Va.; and Chattanooga, Tenn.
“We want to bring our customers an incredible shopping experience, which showcases the power and innovation of our Xfinity products and demonstrates how they work together,” said Comcast Cable SVP retail sales Tom DeVito in a statement. “We have heard from our customers that they want to touch and feel our Xfinity products and understand their capabilities as they make decisions for their own home. Our Xfinity stores are the place to do that.”
Comcast has built or re-designed more than new 250 stores since 2015 and will open over 50 of the new and enhanced Xfinity stores in high-traffic shopping centers across the service footprint in 2018. The ultimate goal is for customers to be within a 15 minute drive of a Xfinity store.
The stores are designed strategically by product area –Xfinity Mobile, Xfinity X1, Xfinity Home and Xfinity Internet.
Customers can still visit the stores to pay their bills and swap out equipment and ask questions about their service. In-store appointments can be scheduled online on their local store website.
The new Xfinity stores also have a dedicated space for Comcast Business, where customers and prospects to come in and discuss their needs with an expert.
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