American Customer Satisfaction Index

Latest about American Customer Satisfaction Index

U-verse

Unsolved Mystery: U-verse TV Ranks No. 1 in Pay TV Customer Satisfaction for a Fourth Straight Year

By Daniel Frankel published

Somehow, the video platform abandoned by AT&T three years ago, then cast off to private equity increased its American Customer Satisfaction Index score by five full percentage points over last year

Business
American Customers Satisfaction Index

Consumer Satisfaction With Streaming Services Slips, According to Survey

By Jon Lafayette published

American Customer Satisfaction Index sees higher score for pay TV

Currency
null

Dying Platforms Rule! AT&T U-verse and Verizon Fios Continue to Lead in Pay TV Customer Satisfaction

By Daniel Frankel last updated

Fast-falling, marginalized telco TV platforms actually increased their leads in the latest American Customer Satisfaction Index rankings

Business
null

OTT Dominates Pay TV in Customer Satisfaction

By Jeff Baumgartner published

Distribution