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                            <title><![CDATA[ Latest from Next TV in Tom-wlodkowski ]]></title>
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                                                            <title><![CDATA[ X1 ‘Talking Guide’ Speaks to 650K Set-Tops ]]></title>
                                                                                                                                                                                                <link>https://www.nexttv.com/news/x1-talking-guide-speaks-650k-set-tops-391035</link>
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                            <![CDATA[ X1 ‘Talking Guide’ Speaks to 650K Set-Tops ]]>
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                                                                        <pubDate>Tue, 02 Jun 2015 18:15:00 +0000</pubDate>                                                                                                                                                                                                                                <category><![CDATA[Technology]]></category>
                                                    <category><![CDATA[Distribution]]></category>
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                                                                                                                    <dc:creator><![CDATA[ Jeff Baumgartner ]]></dc:creator>                                                                                                        <dc:description><![CDATA[ null ]]></dc:description>
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                                <figure class="van-image-figure pull-" data-bordeaux-image-check ><div class='image-full-width-wrapper'><div class='image-widthsetter' ><p class="vanilla-image-block" style="padding-top:56.25%;"><img id="6YkCvYbTg4XELpQrADu5g5" name="" alt="" src="https://cdn.mos.cms.futurecdn.net/6YkCvYbTg4XELpQrADu5g5.jpg" mos="https://cdn.mos.cms.futurecdn.net/6YkCvYbTg4XELpQrADu5g5.jpg" align="" fullscreen="" width="" height="" attribution="" endorsement="" class="pull-"></p></div></div></figure><p>Comcast subscribers have activated the operator's new “talking guide” on more than 650,000 X1 set-top boxes nationwide as of April 2015, Tom Wlodkowski, Comcast Cable’s VP of audience, announced Tuesday in this <a href="http://corporate.comcast.com/comcast-voices/73-million-examples-why-tv-is-now-better-for-people-with-disabilities">blog post.</a></p><p>Following a set of trials last summer, Comcast formally <a href="https://www.nexttv.com/news/comcast-brings-talking-guide-x1-385494" data-original-url="https://www.multichannel.com/news/comcast-brings-talking-guide-x1-385494">introduced the talking guide for its X1 platform last November,</a> extending a feature that is tailored to the needs of customers who are blind or visually impaired or use English as a second language. The Voice Guidance component, which features a female voice and is driven by Comcast’s cloud-powered X1 platform, reads aloud channel names, show titles, video-on-demand settings and even DVR commands as the customer navigates the guide with the X1’s standard remote control.</p><p>Wlodkowski, who is blind, also shared some customer feedback on the feature and noted that the X1 talking guide “tracked more than 73 million utterances – the announcement of a channel, show title or menu item being read aloud” in April alone.</p><p>He shared those stats, along with some feedback from customers who use the X1 talking guide, the <a href="https://www.nexttv.com/news/fcc-talks-comcast-x1-talking-guide-391014" data-original-url="https://www.multichannel.com/news/fcc-talks-comcast-x1-talking-guide-391014">day after it was honored</a> by FCC chairman Tom Wheeler in the fourth annual <a href="https://www.fcc.gov/chairman-awards-for-advancement-in-accessibility"><strong>Chairman’s Awards for Advancement in Accessibility</strong></a>. Comcast won in the video description category.</p><p>Comcast’s talking guide has received similar recognition from the Associated Services for the Blind, the American Association of People with Disabilities and the American Foundation for the Blind.</p><p>“While awards and recognition are great, we know we are still just scratching the surface of what’s possible in the accessibility space,” Wlodkowski said.</p>
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