Comcast added 538,000 broadband customers in the fourth quarter, a record for that period for the cable giant and enough to outpace steep declines in its theme park and content units fueled by the pandemic. 

The 538,000 high-speed internet additions pushed Comcast’s total broadband additions for the year to 2 million, its best year on record. Video customers declined by 248,000 in the period, nearly twice the 149,000 lost in the same period in 2019. 

The broadband gains culminate what has been a record year for the segment, fueled by work-from home orders and home schooling driven by the pandemic. In Q3, Comcast added 633,000 broadband customers, its best growth quarter in that segment ever.  

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“Outstanding performance at Cable drove very strong fourth quarter results for our company,” Comcast chairman and CEO Brian Roberts said in a press release. “Our theme parks in Orlando and Osaka reached breakeven; and, encouragingly, Sky returned to customer growth in all three of its markets, bringing our total customer relationships and overall revenue in Europe essentially back to 2019 levels."   

But the broadband additions were enough to push revenue up by 6.3% in the quarter to $15.7 billion and cash flow up by 12.3% to $6.6 billion. For the year, cable revenue was up 3.4% to $60.1 billion and cash flow rose 8.6% to $25.3 billion.

Those gains helped offset continued losses at NBCUniversal’s theme parks — where revenue was down 62.9% in Q4 and fell 68.9% for the full year — broadcast television and filmed entertainment units.

Broadcast television revenue fell 12%, fueled by a 9.6% decline in advertising revenue. Retransmission consent and other fees were up by about 10% in the period.  

At its cable networks, revenue fell 6.4% to $2.7 billion in the quarter, due to lower licensing,  content and distribution fees. Ad revenue in the period was down 4.2%. But lower production expenses during COVID-19 helped boost cash flow in the segment up 22% to $1.3 billion.

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At the theme parks, the pandemic decimated attendance, and mainly reflect operations in its Orlando, Florida and Osaka, Japan parks, which were opened on a limited basis during the year. 

U.K. satellite company Sky saw some gains, as total revenue was up 3.3% in the quarter (but down 3.3% for the full year), while cash flow sank 82.3% to $129 million. Total customer relationships were up by 244,000, more than three times the 77,000 additions in Q4 2019 which offered some encouragement. As more countries begin to roll out COVID-19 vaccines, Comcast was optimistic that its fortunes would improve.  

“With the vaccines rolling out throughout the world, we are optimistic that the parts of our business that had been most impacted will soon be back on a path towards growth,” Roberts said in the press release. “This confidence is shared by our board of directors, which has announced an increase in the dividend for the thirteenth consecutive year. In addition, it is now our expectation that we will be in a position to begin repurchasing shares again in the back half of this year. While this is certainly the most challenging period we have faced, I could not be more proud of how our management team and employees continue to pull together and deliver. Today’s results are a testament to their commitment and dedication.”  

The Walt Disney Co., one of the media companies hardest hit by the COVID-19 pandemic, will begin furloughing non-essential workers on April 19.

Disney did not say which divisions the layoffs will include. The company has about 223,000 employees worldwide, according to its latest annual report. Of those, about 177,000 work in its Disney Stores and theme parks which have been shut down for weeks as the coronavirus pandemic has banned large gatherings. Disney parks in Asia have been closed since February and parks in the U.S. have been shut down since March.

Disney shares were down about 3% ($3.16 per share) to $93.81 each in afternoon trading April 3.

In addition, Disney has had to suspend production of several TV shows and movies during the pandemic.

“Disney employees have received full pay and benefits during this time, and we’ve committed to paying them through April 18, for a total of five additional weeks of compensation,” the company said in a statement Thursday. “However, with no clear indication of when we can restart our businesses, we’re forced to make the difficult decision to take the next step and furlough employees whose jobs aren’t necessary at this time.”

The furloughed workers will continue to receive health benefits and Disney said those that have unused vacation time can use that during the furlough period. Once furloughed, workers also would be eligible to receive an extra $600 per week in federal compensation as part of the $2.2 trillion economic stimulus bill, as well as state unemployment benefits.

Here’s the full statement from Disney:

The COVID-19 pandemic is having a devastating impact on our world with untold suffering and loss, and has required all of us to make sacrifices. Over the last few weeks, mandatory decrees from government officials have shut down a majority of our businesses. Disney employees have received full pay and benefits during this time, and we’ve committed to paying them through April 18, for a total of five additional weeks of compensation. 

However, with no clear indication of when we can restart our businesses, we’re forced to make the difficult decision to take the next step and furlough employees whose jobs aren’t necessary at this time. The furlough process will begin on April 19, and all impacted workers will remain Disney employees through the duration of the furlough period. 

They will receive full healthcare benefits,plusthe cost of employee and company premiumswill be paid by Disney, and those enrolled in Disney Aspire will have continued access to the education program.Additionally,employees with available paid time off can elect to use some or all of it at the start of the furlough period and, once furloughed, they are eligible to receive an extra $600 per week in federal compensation through the$2 trillion economic stimulus bill, as well as state unemployment insurance.