The Protect Internet Freedom coalition said those with concerns about the FCC's proposal on broadband privacy have submitted more than 250,000 comments to the FCC as of Wednesday (July 6), which is the deadline.

A spokesperson for the group said that was the total that had been submitted from its online platform.

Given that the FCC's online docket showed 271,473 comments (218,198 in the last 30 days alone) at press time, the group was concluding that "despite all of the setbacks and glitches, opposition comments are still in the overwhelming majority of total comments filed."

The FCC has some problems with comment backlogs across all its dockets, including broadband privacy, due to an aging system that has recently been replaced. PIF complained to the FCC about the backlog.

The FCC at press time Thursday (May 12) had not yet posted what one group said was a couple of thousand comments critical of the chairman's broadband privacy proposal.

The FCC is proposing to require broadband providers to get customers' approval (an "opt-in" regime) to share their information with third-party marketers, something not required of edge providers like Google and Yahoo!

At press time, only 28 comments were in the docket, one more than the day before, when the Protect Internet Freedom group, which is strongly opposed to both the new rules and the Open Internet order that prompted them, complained that online petitioner comments had not shown up and wondered why.

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FCC chairman Tom Wheeler was asked about the missing comments at a Senate hearing on the broadband CPNI (customer proprietary network information) privacy proposal Wednesday (May 12), and said it was a software glitch on the group's end that the FCC was working on resolving.

FCC spokespeople were not available for comment at press time on the status of the comments.

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Protect Internet Freedom, a group whose view of that freedom differs markedly from FCC chairman Tom Wheeler, has reached out to the FCC to ask why its comments on broadband privacy have not yet shown up in the FCC's docket on the proposal.

That comes as Wheeler is scheduled to testify at a Senate Judiciary Committee hearing Wednesday (May 11) on his proposed broadband CPNI (customers proprietary network information) framework, which includes requiring customers to opt in to the use of their information by third parties for marketing purposes, which is not required of edge providers like Google or Yahoo!

The group, which has attacked net neutrality as a Communist-like takeover of the Internet and calls the privacy rules a "farce," says its supporters have submitted more than 2,200 comments (via an online form) over the past two weeks, but none have yet to appear. At press time the docket only had 27 comments total.

The letter actually came from a law firm asked to look into the comments' absence. It submitted a handful of comments it said had FCC status numbers showing they had been received but had yet to be posted.

The letter said counsel assumed there was a valid reason and would endeavor to rectify any problem the FCC identified with the submissions, but said it was unclear "why the FCC's comment submission platform has failed to make some comments publicly available while withholding others from public view."

"The FCC is required by law to make public all officially submitted comments in a timely manner," said Protect Internet Freedom in a statement. "It’s also very ironic that this substantial delay comes at the same time that the FCC is proactively working with other groups that are launching an anti zero-rating campaign to help facilitate their comment submissions."

An FCC spokesperson said the commission had been in contact with the group and also said it was ready to rectify any problem with the submissions.

“On Tuesday, Protect Internet Freedom asked FCC staff about the status of comments the group had attempted to transmit via an automated script on its website," an FCC spokesperson said. "FCC staff advised Protect Internet Freedom that the Commission did not have record of receiving the majority of the comments in ECFS, the Commission's electronic comment and filing system."

As to the suggestion it had helped the anti-zero rating plan commenters, the spokesperson said. "FCC staff stands ready to provide technical assistance to all individuals and groups wishing to file comments in any proceeding.”