AirTies Wireless Networks has introduced the 1.0 version of a “Remote View,” a performance monitoring platform that gives cable operators and other providers a clearer view of their broadband customers’ in-home WiFi networks.

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AirTies said the platform, now available for field trials, provides deeper insight into WiFi network performance using a combo of real-time and historical data gathered across both managed devices (such as MSO-supplied gateways) and unmanaged devices (PCs, tablets, smartphones) that are hanging off the subscriber’s WiFi network. Data from the Remote View dashboard can be viewed in any browser, the company said.

AirTies, which offers partners a mesh-based WiFi platform, said those in-home networks are becoming more difficult to manage amid the growing number of mobile clients that are connecting.

“It’s getting very, very crowded,” Bulent Celebi, chairman and co-Founder of AirTies, said.

On top of that, MSOs have limited visibility into those WiFi networks, which can lead to truck rolls and calls to customer care when customers run into problems.

AirTies, which will be demonstrating at the show’s CableLabs Tek Stadium pavilion, believes its Remote View system can help by measuring the signal strength of connections between the access points and the clients. The platform stores that information locally in the access points every minute and ships that info to the cloud every ten minutes, providing operators with an updated snapshot of in-home performance and a way to visualize how traffic is travelling on the home’s mesh network.

“We’re able to provide tangible, actionable information about what’s going on in the individual house” as well as the client devices that are attached, Celebi said.

AirTies is offering remote view to its current crop of service provider customers, which includes Midco, which recently introduced a whole-home WiFi offering, as well as Sky (for its new video-optimized whole-home service), Vodafone, Singtel, and Swisscom, among others. 

Celebi said AirTies supports multiple deployment models for Remote View, including software-as-a-service (for mid-tier operators), and licensing-based options for larger providers.

AirTies is also a licensee of the Reference Design Kit (RDK), a preintegrated software stack being managed by Comcast, Time Warner Cable and Liberty Global.  RDK started off supporting video set-tops, but has since expanded to also include data with a version called RDK-B.