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                            <title><![CDATA[ Latest from Next TV in Content-discovery ]]></title>
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        <description><![CDATA[ All the latest content-discovery content from the Next TV team ]]></description>
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                                                            <title><![CDATA[ Solving Connected TV Viewers’ Content Choice Conundrum (B+C Guest Blog) ]]></title>
                                                                                                                                                                                                <link>https://www.nexttv.com/blogs/solving-connected-tv-viewers-content-choice-conundrum-bc-guest-blog</link>
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                            <![CDATA[ Why streamers are in fierce competition for content discovery across the CTV ecosystem ]]>
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                                                                        <pubDate>Wed, 09 Aug 2023 17:00:31 +0000</pubDate>                                                                                                                                                                                                                                <category><![CDATA[Technology]]></category>
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                                                                                                                    <dc:creator><![CDATA[ Ron Gutman ]]></dc:creator>                                                                                    <dc:source><![CDATA[ https://cdn.mos.cms.futurecdn.net/5Xot7iho63nyeBkajgAKRn.jpg ]]></dc:source>
                                                                <dc:description><![CDATA[ &lt;p&gt;Ron Gutman is CEO of Wurl, a connected TV software and service provider.&lt;/p&gt; ]]></dc:description>
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                                <p>Opening a connected television (CTV) interface presents a unique challenge for someone who is looking to turn on their TV for a lazy session of viewing. With several visual boxes on-screen, all with varying logos or screengrabs showcasing what can be consumed, taking the first steps to viewing content over CTV is a lot like opening the menu at The Cheesecake Factory — more choices than one person can fully process.</p><figure class="van-image-figure pull-right inline-layout" data-bordeaux-image-check ><div class='image-full-width-wrapper'><div class='image-widthsetter' style="max-width:825px;"><p class="vanilla-image-block" style="padding-top:78.67%;"><img id="5Xot7iho63nyeBkajgAKRn" name="Gutman_Ron.jpg" alt="Wurl CEO Ron Gutman" src="https://cdn.mos.cms.futurecdn.net/5Xot7iho63nyeBkajgAKRn.jpg" mos="" align="right" fullscreen="" width="825" height="649" attribution="" endorsement="" class="pull-right"></p></div></div><figcaption itemprop="caption description" class="pull-right inline-layout"><span class="caption-text">Ron Gutman, CEO of Wurl </span><span class="credit" itemprop="copyrightHolder">(Image credit: Wurl)</span></figcaption></figure><p>The litany of streaming platforms, channels and applications available across the CTV ecosystem is growing every day and with good reason. <a href="https://www.insiderintelligence.com/content/ctv-households-will-more-than-double-traditional-pay-tv-households-by-next-year" target="_blank">Insider Intelligence forecasts</a> that CTV households will hit 115.1 million by next year — more than doubling traditional pay TV households. The transition from traditional TV viewing to streaming over internet-connected television has arrived.</p><p>All of this underscores that the time for streamers and publishers to get their content in front of viewers is now. But, there’s a challenge that lies at the core of this mandate, and every other new frontier with services jockeying for their share of the market: discoverability.</p><h2 id="streaming-choice-overload">Streaming Choice Overload</h2><p>Just as many consumers express extreme overwhelm when sitting down to select a meal from The Cheesecake Factory’s famously expansive menu, the approaching ubiquity of CTV interfaces often leads to choice overload — a specific type of indecision born out of having too many choices. </p><p>CTV comes with an incredible number of options among advertising-based video on demand (AVOD), subscription-based video on demand (SVOD), and free ad-supported streaming TV (FAST) channels. <a href="https://www.nexttv.com/news/hulu-everything-you-need-to-know-about-the-og-streaming-service-now-100-under-disney-control">Hulu</a>, <a href="https://www.nexttv.com/news/disney-plus">Disney Plus</a>, Samsung TV Plus, <a href="https://www.nexttv.com/news/pluto-tv-everything-you-need-to-know-about-the-avod-platform">Pluto TV</a>, The Roku Channel, and <a href="https://www.nexttv.com/news/comcast-peacock"><u>Peacock</u></a> are just a handful of the streaming apps available, and we’re seeing more FAST channels — from names like <a href="https://www.nexttv.com/news/amazon-builds-roku-channel-like-offering-for-fire-tv">Amazon</a> and <a href="https://www.nexttv.com/news/comcast-introduces-dollar20-a-month-now-tv-for-its-broadband-only-customers-delivering-peacock-live-pay-tv-channels-and-fasts">Comcast</a> — launch every day.</p><p>For the average consumer, these choices are more or less indistinguishable from one another. Making a decision about which platform to subscribe to or which app to download and test often has to do with which options are presented on-screen most prominently. Otherwise, viewers who know exactly what they want to watch and where to watch it will choose their streaming option accordingly — though this is less often the case than a user who turns on the TV without a specific agenda hoping to be pleasantly surprised. And, even if one is familiar with their CTV interface, being creatures of habit, there’s often little room to connect with users who might consider a new streaming service — free or not.</p><p>This challenge of discoverability is not unique. The job of a marketer is to cut through the noise to find new customers who are likely to purchase a product again and again. Similarly for content distributors, finding viewers likely to enjoy their specific library of content, enticing them to download or open the corresponding app and encouraging them to return to watch content on a regular basis is the million-dollar question the streaming ecosystem has in front of it.</p><p>Not-so-distant industry history provides a glimpse of how this might play out. Performance-based marketing solutions revolutionized customer acquisition for the web and mobile apps. From this point forward, the same approach to data-driven targeting and measurement has the potential to effectively transform streaming advertising.</p><h2 id="understanding-content-is-key">Understanding Content Is Key</h2><p>A first requirement of getting in front of the right viewers is for the technology to truly learn and understand your content. Are you a FAST channel focused on live sports, a publisher centered around local news, a streamer with a myriad of programming across genres or in some other niche? Once the technology knows your content, it can then pave a better path to finding — with compounding effectiveness — the user profiles most likely to download and engage with your content library. Like any performance marketing effort, the goal becomes to acquire new viewers at such an effective rate that the cost of spending on advertising becomes revenue positive.</p><p>Solving the discoverability challenge clearly stands as the next frontier in assisting viewers to find their way through the comprehensive CTV menu. Imagine a future state where content distributors advertising their streaming services and content can swiftly find and actively promote to the most high-value viewers. The increasingly positive outcomes, both in terms of volume and efficiency, would begin to speak for themselves.</p>
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                                                            <title><![CDATA[ fuboTV Adds Discovery Features Ahead of World Cup ]]></title>
                                                                                                                                                                                                <link>https://www.nexttv.com/news/fubotv-adds-discovery-features-ahead-world-cup</link>
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                            <![CDATA[ fuboTV Adds Discovery Features Ahead of World Cup ]]>
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                                                                        <pubDate>Mon, 11 Jun 2018 23:40:34 +0000</pubDate>                                                                                                                                                                                                                                <category><![CDATA[Distribution]]></category>
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                                                                                                                    <dc:creator><![CDATA[ Jeff Baumgartner ]]></dc:creator>                                                                                                        <dc:description><![CDATA[ null ]]></dc:description>
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                                <figure class="van-image-figure pull-" data-bordeaux-image-check ><div class='image-full-width-wrapper'><div class='image-widthsetter' ><p class="vanilla-image-block" style="padding-top:56.25%;"><img id="f77kmBPeQG5jXTp76zRqP3" name="" alt="" src="https://cdn.mos.cms.futurecdn.net/f77kmBPeQG5jXTp76zRqP3.png" mos="https://cdn.mos.cms.futurecdn.net/f77kmBPeQG5jXTp76zRqP3.png" align="" fullscreen="" width="" height="" attribution="" endorsement="" class="pull-"></p></div></div></figure><p>fuboTV, the sports-focused OTT TV service, said it is introducing a new home page with new discovery features ahead of World Cup 2018, the global soccer tourney that kicks off this Thursday (June 14) when ost Russia takes on Saudi Arabia in group action.</p><p><a href="https://www.nexttv.com/news/comcast-brings-world-cup-content-hub-x1" data-original-url="https://www.multichannel.com/news/comcast-brings-world-cup-content-hub-x1">RELATED: Comcast Brings World Cup Content Hub to X1</a></p><p>The new discovery capability is designed to highlight tournament fixtures as well as other sporting events piped in from channels on fuboTV’s lineup, including CBS, Fox, NBC and The CW, alongside entertainment and news programming.</p><p>RELATED: U.S., Latin American Networks Tap CenturyLink for Live World Cup Feeds</p><p>The updated home page will include “blended” content that spans those different programming areas, rather than just sports content.</p><p>A new “Featured” section provides a fuboTV-curated view based on popularity among sports, series and movies, While Recommendations will be tallied based on viewing history. That personalization element will be offered to each user profile within a subscription (fuboTV’s baseline service offers two simultaneous streams and the ability to <a href="https://www.nexttv.com/news/fubotv-offers-third-stream-418198" data-original-url="https://www.multichannel.com/news/fubotv-offers-third-stream-418198">purchase an additional stream</a>) in the “coming months,” the service noted.</p>
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                                                            <title><![CDATA[ Cable-Tec Expo: Comcast Team Developing Smarter Search  ]]></title>
                                                                                                                                                                                                <link>https://www.nexttv.com/news/cable-tec-expo-comcast-team-developing-smarter-search-416067</link>
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                            <![CDATA[ Cable-Tec Expo: Comcast Team Developing Smarter Search ]]>
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                                                                        <pubDate>Fri, 20 Oct 2017 16:24:00 +0000</pubDate>                                                                                                                                                                                                                                <category><![CDATA[Platforms]]></category>
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                                                                                                                    <dc:creator><![CDATA[ Jeff Baumgartner ]]></dc:creator>                                                                                                        <dc:description><![CDATA[ null ]]></dc:description>
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                                <figure class="van-image-figure pull-" data-bordeaux-image-check ><div class='image-full-width-wrapper'><div class='image-widthsetter' ><p class="vanilla-image-block" style="padding-top:56.25%;"><img id="87QMbdVZwXdvbPQniNrG9e" name="" alt="" src="https://cdn.mos.cms.futurecdn.net/87QMbdVZwXdvbPQniNrG9e.jpg" mos="https://cdn.mos.cms.futurecdn.net/87QMbdVZwXdvbPQniNrG9e.jpg" align="" fullscreen="" width="" height="" attribution="" endorsement="" class="pull-"></p></div></div></figure><p>DENVER — Linear TV isn’t dead, but the ability to search for and find relevant live TV content has historically been limited by the technology underpinning older on-screen guides and the use of static metadata such as a show’s title and baseline description.<br/><br/>In an effort to help viewers discover and surface relevant content from multiple live sources, a unit of Comcast has been hard at work at a smarter search platform that can collect and present clips on specific topics that are powered by deep metadata that’s pulled from the contents of the video itself.<br/><br/>The result can remove friction from finding linear TV content and also help viewers discover programs and content from channels that they perhaps were not even aware of, Chris Lintz, senior principal architect for Comcast’s VIPER team, said here Thursday at SCTE/ISBE Cable-Tec Expo on a panel session titled “Enhancing the Interactive Experience.”<br/><br/><a href="https://www.nexttv.com/tag/cable-tec-expo" data-original-url="https://www.multichannel.com/tag/cable-tec-expo">Read More: Complete Coverage of Cable-Tec Expo 2017</a><br/><br/>VIPER (Video IP Engineering & Research) is a unit of Comcast that designs and develops IP video solutions that support products such as X1, the company’s cloud DVR, and apps for mobile devices.<br/><br/>“We don’t have to be bound by the traditional guide and search on static metadata,” Lintz said. “There’s a gap in linear content discovery.”<br/><br/>The system being developed would let a viewer input a query into the platform (i.e., “Donald Trump and health care” or “Amazon and Whole Foods”), which, in turn would engage in a continuous, real-time program dialogue search and video analysis search engine that would look at individual components such as shots and scenes.<br/><br/>When a match is made, the data would be sent to a notification service and a recording would be scheduled based on that information. Results could include video clips from programming that the customer is entitled to as part of their subscription and also list of content that they aren’t entitled to, but maybe could be if they added that programming to their pay package.<br/><br/>In addition to assembling those clips into the DVR, the system could also be made to send alerts to the viewer on their mobile devices when a clip on the query topic is available for viewing.<br/><br/>Lintz said the system is about two years in the making. “Doing real-time search is hard,” he stressed, noting that the VIPER team has some ideas on how to include an alerts feature that doesn’t overwhelm the customer.<br/><br/>Comcast hasn’t announced when it might turn the project into a commercial product. “It’s a real system in our lab,” Lintz said.<br/><br/>Though VIPER has had this under development for some time, some of that work appears to stem from <a href="https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0ahUKEwi_zpHx-__WAhUFxYMKHZRrARAQFggqMAA&url=http%253A%252F%252Fwww.multichannel.com%252Fnews%252Fcontent%252Fcomcast-acquires-watchwith%252F409896&usg=AOvVaw2t1Ph7IVoHi8qkg6WEsGF3">Comcast’s acquisition earlier this year of Watchwith</a>, a video tech firm that had built a deep video metadata system that can decipher what’s happening inside a move, TV show or sporting event on a frame-by-frame basis.<br/><br/>Prior to acquiring Watchwith and its technology, Comcast was using the company’s technology for some relatively new features for its X1 service, including “Auto-Extend,” which automatically extends DVR recordings of sporting events that go beyond their scheduled airtimes, and a sports highlight component that auto-creates metadata tags that let viewers jump directly to key plays or moments in a sporting event that’s recorded to the DVR</p>
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                                                            <title><![CDATA[ Understanding the True Value of Semantic Discovery  ]]></title>
                                                                                                                                                                                                <link>https://www.nexttv.com/blog/understanding-true-value-semantic-discovery-391250</link>
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                            <![CDATA[ Understanding the True Value of Semantic Discovery ]]>
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                                                                                                                            <pubDate>Wed, 10 Jun 2015 14:15:00 +0000</pubDate>                                                                                                                                                                                                                                <category><![CDATA[MCN Guest Blog]]></category>
                                                                                                                    <dc:creator><![CDATA[ Yosi Glick, Jinni ]]></dc:creator>                                                                                                        <dc:description><![CDATA[ null ]]></dc:description>
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                                <p>It’s well known that Netflix invests $150 million per year in its semantic recommendation technology, which covers employing 800 in-house professionals --  including 300 content experts who manually tag each and every entertainment title.</p><p>That comes out to around $3 per subscriber per year, or a quarter per month. To put the $3 per subscriber cost into perspective, pay TV operators are spending about the same amount per subscriber for their most valuable asset, which is still their linear program guide.</p><p>Netflix values recommendations at half a billion dollars per year to the company, said Neil Hunt, Netflix’s chief product officer. That’s because most subscribers spend only 1 to 2 minutes searching for content, and if they don’t find something of interest they are likely go somewhere else, as they have so many other options to choose from. Netflix places a high value on their recommendations, and it’s clear that using semantic discovery for content recommendations is essential for the company to generate more business and to keep subscribers engaged by consuming more content.</p><p>What sets entertainment content apart from other products and services is that when it comes to TV shows and movies, everyone has unique tastes, and Netflix seems to understand this. For example, two people in the same demographic, and even within the same household, may want to watch different types of programming. Semantic recommendation engines understand the type of content subscribers are watching and are able to recommend content according to the individual’s tastes and mood.</p><p>Who hasn’t become frustrated when receiving a “people who watched this, watched that” recommendation, which has nothing to do with what you are interested in watching? Netflix understood that poor recommendations could be a “show stopper” for their subscribers and moved to a semantic-based approach. Only the semantic technology can know if a user likes entertainment about a “rough one-man army,” a “race against time," “criminal heroes” or a “fall in love” movie for date night.</p><p>Since each entertainment title is unique, it’s difficult for human taggers with different moods and subjective opinions to be consistent and to accurately tag the content. However, by using an automated tagging process with natural language understanding and processing, consistency and accuracy are maintained and the overall cost of the solution is lower by comparison.</p><p>For TV operators that offer live programming, both the linear and VOD consumption data can be made available to understand the users’ tastes. Personal recommendations need to be based on subscribers’ entertainment personalities, which are constantly changing according to their consumption data. Through a deep semantic understanding of the content and the individual subscriber’s tastes, operators can provide a more personalized experience, thereby increasing subscribers' level of satisfaction and overall consumption of content.</p><p>TV operators and OTT service providers are still missing a key component that Netflix has known about for a long time: It’s not only about having the best content but making sure suitable content is recommended to each subscriber based on his or her unique tastes.</p><p>We continue to hear that TV operators are losing more and more subscribers to Netflix and other OTT services. One of the reasons for this trend is that subscribers are not watching enough content they are interested in, even though there is an endless amount of suitable content readily available. While Netflix continues to boast about its increased subscriber base, pay TV operators and OTT service providers are seeing lower VOD consumption; maybe they are losing business to Netflix due to a lack of personalized semantic discovery.</p><p>With the introduction of new streaming services from HBO, CBS, Dish and many others, Netflix’s investment in semantic discovery continues to set the bar high for new players entering the streaming space as well as for the traditional pay TV operators. The continued churn to the pay TV operators and streaming services’ subscriber base who are not using semantic discovery technology is high, creating a gap between themselves and Netflix and other competitors who are using this technology.</p><p>Does this mean that operators and OTT providers should make a large investment to develop their own semantic recommendation engines? No, there is no need to try to develop this in-house as there are semantic discovery providers on the market that are as validated and mature as Netflix and can provide accurate recommendations at a much lower cost per subscriber than Netflix.</p><p><em>Yosi Glick is the co-founder and CEO of <a href="http://solutions.jinni.com/?page_id=12">Jinni</a>, a provider of semantic taste- and mood-based discovery solutions for pay TV operators and OTT service providers. For more on semantic discovery, view his TEDx talk, <a href="https://www.youtube.com/watch?v=PIp-ameO7iQ">The Analog Man</a>.</em></p>
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