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                            <title><![CDATA[ Latest from Next TV in Complaints ]]></title>
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        <description><![CDATA[ All the latest complaints content from the Next TV team ]]></description>
                                    <lastBuildDate>Wed, 18 May 2016 18:30:00 +0000</lastBuildDate>
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                                                            <title><![CDATA[ FCC Launches Complaint Data Center ]]></title>
                                                                                                                                                                                                <link>https://www.nexttv.com/news/fcc-launches-complaint-data-center-405038</link>
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                            <![CDATA[ FCC Launches Complaint Data Center ]]>
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                                                                        <pubDate>Wed, 18 May 2016 18:30:00 +0000</pubDate>                                                                                                                                                                                                                                <category><![CDATA[Policy]]></category>
                                                                                                <author><![CDATA[ john.eggerton@futurenet.com (John Eggerton) ]]></author>                    <dc:creator><![CDATA[ John Eggerton ]]></dc:creator>                                                                                    <dc:source><![CDATA[ http://cdn.mos.cms.futurecdn.net/ETjt8sjZcQr97v7yakQ4hP.jpg ]]></dc:source>
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                                <figure class="van-image-figure pull-" data-bordeaux-image-check ><div class='image-full-width-wrapper'><div class='image-widthsetter' ><p class="vanilla-image-block" style="padding-top:56.25%;"><img id="iaUW8ErUAQ7t4VYD4gTcXV" name="" alt="" src="https://cdn.mos.cms.futurecdn.net/iaUW8ErUAQ7t4VYD4gTcXV.png" mos="https://cdn.mos.cms.futurecdn.net/iaUW8ErUAQ7t4VYD4gTcXV.png" align="" fullscreen="" width="" height="" attribution="" endorsement="" class="pull-"></p></div></div></figure><p>The FCC has launched a new <a href="https://www.fcc.gov/consumer-help-center-data">Consumer Complaint Data Center</a>, which will provide the public greater access to consumer complaints and allows the data to be massaged and reconfigured and used on other Web sites.</p><p>The database will be updated daily, according to the FCC, and will include informal as well as formal complaints.</p><p>The FCC has historically released periodic aggregate complaint figures broken out by type of complaint--indecency, rates, do-not-call--and service.</p><p>"Today’s launch expands the data that the Commission produces from a handful of charts and graphs to a comprehensive database of individual complaints filed at the Commission since 2015," the FCC said.</p><p>But wait, there's a lot more, says the FCC:  "The Consumer Complaint Data Center allows users to easily track, search, sort and download information.  Consumers can build their own visualizations, charts and graphs. The data is also available via API (application programming interface), which allows developers to build applications, conduct analyses and perform research. The data can also be embedded on other websites."</p><p>Just this week, FCC Commissioner Ajit Pai was saying the FCC needed to provide more, and better complaint data, but he would extend it to information on the status of a complaint's resolution. The center has a lot of data, but that does not extend to an FCC action timeline on them.</p>
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                                                            <title><![CDATA[ Advocates Add to ‘YouTube Kids’ FTC Complaint ]]></title>
                                                                                                                                                                                                <link>https://www.nexttv.com/news/advocates-add-youtube-kids-ftc-complaint-390713</link>
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                            <![CDATA[ Advocates Add to ‘YouTube Kids’ FTC Complaint ]]>
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                                                                        <pubDate>Tue, 19 May 2015 04:00:00 +0000</pubDate>                                                                                                                                                                                                                                <category><![CDATA[Content]]></category>
                                                    <category><![CDATA[Policy]]></category>
                                                    <category><![CDATA[Streaming]]></category>
                                                                                                <author><![CDATA[ john.eggerton@futurenet.com (John Eggerton) ]]></author>                    <dc:creator><![CDATA[ John Eggerton ]]></dc:creator>                                                                                    <dc:source><![CDATA[ http://cdn.mos.cms.futurecdn.net/ETjt8sjZcQr97v7yakQ4hP.jpg ]]></dc:source>
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                                <figure class="van-image-figure pull-" data-bordeaux-image-check ><div class='image-full-width-wrapper'><div class='image-widthsetter' ><p class="vanilla-image-block" style="padding-top:56.25%;"><img id="UEF8uxfesjYAuF5i4vBQa3" name="" alt="" src="https://cdn.mos.cms.futurecdn.net/UEF8uxfesjYAuF5i4vBQa3.jpg" mos="https://cdn.mos.cms.futurecdn.net/UEF8uxfesjYAuF5i4vBQa3.jpg" align="" fullscreen="" width="" height="" attribution="" endorsement="" class="pull-"></p></div></div></figure><p>WASHINGTON — The Center for Digital Democracy and the Campaign for a Commercial-Free Childhood have filed a supplement to their Federal Trade Commission complaint against YouTube Kids, saying it shows the app is not the safe place for children it is advertised to be.</p><p>In April, the groups asked the FTC to investigate the app, saying it deceptively blended content and marketing. Now, they say the content it is mixing with the ads is hardly a safe environment.</p><p>The groups say they found the following available via the YouTube Kids app: “Explicit sexual language presented amidst cartoon animation [a <em>Family Guy</em> parody of the FCC's indecency crackdown grafted onto another cartoon show]; videos that model unsafe behaviors such as playing with lit matches, shooting a nail gun, juggling knives, tasting battery acid and making a noose; a profanity-laced parody of the film <em>Casino</em> featuring Bert and Ernie from <em>Sesame Street</em>; graphic adult discussions about family violence, pornography and child suicide; jokes about pedophilia and drug use; advertising for alcohol products.”</p><p>The initial complaint hinged on the argument that mixing marketing messages with content in a site targeted to preschoolers was deceptive, which the FTC is empowered to act against. CDD executive director Jeff Chester calls the supplement "icing on the digital cake" that Google misled parents and the FTC has to act.</p><p>“Google does not, in fact, ‘screen out the videos that make parents nervous’ and its representations of YouTube Kids as a safe, child-friendly version of YouTube are deceptive,” the groups said.</p><p>Google had not returned a request for comment at deadline, but when the initial complaint was filed, the company blogged that it is focused on kids’ online safety as parents are, adding that parents can “quickly notify” YouTube directly from the app if they find any questionable content.</p>
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