Cisco Systems confirmed that Conrad Clemson, a top exec in its service provider video division, is leaving the company.

“We can confirm that Conrad Clemson, SVP of Service Provider Video Software and Solutions, is leaving Cisco to focus on an urgent family matter,” Cisco said in a statement. “Our thoughts and well wishes go out to Conrad and his family.”

Clemson’s team now reports to Yvette Kanouff, the SVP/GM of Cisco’s Service Provider business.

Clemson joined Cisco in 2011 via Cisco’s acquisition of BNI Video, a Boxborough, Mass.-based startup focused on multiscreen video backoffice technologies.

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Clemson, who was BNI’s CEO, founded the video-focused company in February 2009. He is also late of Motorola, coming on board via Motorola’s acquisition of Broadbus Technologies, a VOD tech pioneer; Gotham Networks; and Lucent Technologies.

In his most recent role at Cisco, Clemson was responsible for the division’s work around video, mobility and network function virtualization.